Service
Service
RFT after-sales service has always been tenet: customer first
RFT's technical center is located in Shanghai, and there is an after-sales service department under the engineering department, with professional maintenance engineers; In addition, there are service centers in major regions of the country, equipped with professional technical support personnel with anechoic room experience, to provide customers with comprehensive and thoughtful technical support and after-sales service. After-sales service points are: Shanghai & Suzhou (East China), Xi'an (Northwest), Jinan (North China).
Suzhou factory spare parts warehouse
Anqian Engineering Technology (Suzhou) Co., Ltd., a wholly-owned subsidiary of Ruifeng RF Technology (Shanghai) Co., Ltd., has a warehouse for all spare parts and ingredients related to anechoic chambers in Suzhou, and in 2019, the Suzhou factory won the honorary certificate of private technology enterprise in Jiangsu Province; It can provide a good supply of technology and spare parts for a long time. There are professional services to provide lifelong maintenance services.
24-hour maintenance telephone: +8618662573906
The Suzhou factory has sufficient spare parts and after-sales maintenance training center, and in addition to the training of the anechoic chamber at the customer's site during the delivery stage of the anechoic chamber, you can also go to the Suzhou factory for free technical training such as operation demonstration exercises and maintenance training.
Our professional after-sales service team is able to help customers deal with all kinds of problems and emergencies promptly.
faq
Q. What is your terms of payment?
A: Small order 100% before shipment .Large order T/T 50% as deposit, and 50% before shipment. We'll show you the photos of the products and packages before you pay the balance.
Q. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.
Q. How about your delivery time?
A: Generally, it will take 5 to 25 days after receiving your advance payment.The specific delivery time depends on the items and the quantity of your order.
Q. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q. Do you test all your goods before delivery?
A: Yes, we have tested before delivery.
Q. How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit.
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
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